Terms of Service

Effective Date: August 28, 2026

1. Acceptance of Terms

By accessing or using the website and online services provided by Zavier Raines LLC (“Company,” “we,” “us,” or “our”), located at 201 E Monterey Way, Phoenix, AZ 85012, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, you must not use our website or services.

2. Scope of Services

Zavier Raines LLC provides an online platform to facilitate property management services, including tenant applications, rent payments, owner portal access, maintenance reporting, and property communications in accordance with the Arizona Residential Landlord and Tenant Act (A.R.S. Title 33).

3. User Accounts & Responsibilities

  • Account Accuracy: You agree to provide accurate, current, and complete information during registration and application processes.
  • Security: You are responsible for safeguarding your login credentials and for all activities that occur under your account. Notify us immediately of any unauthorized access.
  • Permitted Use: You may use the site solely for lawful property management purposes. You agree not to submit fraudulent rental applications, upload malicious code, or attempt unauthorized access to restricted portals.

4. Payments & Financial Transactions

  • Processing Fees: All rent payments, security deposits, application fees, and owner disbursements processed online are subject to the terms of our third-party payment processors.
  • Non-Refundable Fees: Application fees and any designated non-refundable deposits are strictly non-refundable once processed, as permitted by Arizona law.

5. Intellectual Property

All content, branding, code, design, and materials on this website are the property of Zavier Raines LLC or its licensors and are protected by copyright, trademark, and state/federal laws. Un-authorized copying or distribution is prohibited.

6. Limitation of Liability & Disclaimers

  • “As-Is” Basis: This website and its services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.
  • Service Interruptions: We do not guarantee uninterrupted or error-free site operation. We are not liable for technical glitches, portal downtime, or processing delays caused by third-party vendor systems.
  • Maximum Liability: To the fullest extent permitted by law, Zavier Raines LLC shall not be liable for indirect, incidental, or consequential damages resulting from your use of the site or services.

7. Governing Law & Dispute Resolution

These Terms of Service are governed by and construed in accordance with the laws of the State of Arizona, without regard to conflict of law principles. Any legal action or proceeding arising from these terms shall be brought exclusively in the state or federal courts located in Maricopa County, Arizona.

8. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Updated versions will be posted on this website with a revised “Effective Date.” Continued use of the platform after changes are posted constitutes acceptance of the modified terms.

9. Contact Information

If you have questions regarding these Terms of Service, please contact us at:

  • Company: Zavier Raines LLC
  • Address: 201 E Monterey Way, Phoenix, AZ 85012
  • Phone: 573-230-9133
  • Email: zavier@zavierraines.com

Disclaimer: This Terms of Service document is for general informational purposes and does not constitute formal legal advice. Please consult an Arizona-licensed real estate attorney to ensure compliance with local ordinances and specific business operating agreements.

Would you like me to draft an online rental application agreement or a tenant portal consent policy to complement these terms?